Frequently Asked Questions
Are your Green Creek designs official?
Yes! All our designs are official and have been approved by Tj Klune.
Do you create customized products?
Yes! You can always send us an email or approach us on social media and we will do our best to create a design to your liking and make it available to you once it is approved by the author (if need be).
When will my order arrive?
Every product goes into printing once an order is placed. Which means it can take up to a week until the product is completely done and ready to ship out. Depending on which warehouse the product gets shipped from and where in the world you are living it can take up to two weeks for Europe, USA and Australia for orders to arrive. If you are outside of these areas it could take up to 4 weeks or more for your order to arrive.
If your order hasn’t arrived within a month past the shipping date you will receive a refund.
Do you ship worldwide?
Yes! Please check the shipping time for your location above.
Can I get a refund?
Yes! We want to make sure that you are happy and satisfied with your order so if there are any problems with your product you can contact us within 14 days to get a refund.